A Video Intelligence Platform for Modern Service Teams
SightCall VISION brings together remote visual support, real-time AI insights, and automated knowledge capture to help teams resolve issues faster and scale expertise across the organization.
Trusted By Brands Worldwide
Remote Visual Support
Live video to see and solve faster
See it. Solve it.
Collaborate in real time with remote experts using video, AR, and digital tools. Instant visual support ensures quick, effective troubleshooting, even for complex issues.
Insights
Make informed decisions powered by AI
Inform Decisions that Improve Service Efficiency
AI analyzes live sessions to understand what’s happening in the field. It identifies gaps, surfaces trends, and helps service teams makes faster, more informed decisions.
Xpert Knowledge™
AI powered tutorials and resources
Auto Knowledge Capture
Use AI to automatically capture and convert real-time visual support sessions into structured, multimedia tutorials.
Dedicated, Proprietary
Global Network
Reliable
The network uses adaptive bitrate streaming and advanced codecs to maintain smooth, uninterrupted video and audio, even in low-bandwidth or challenging network environments. This ensures that live visual support remains consistent and dependable, regardless of the location.
Geographical Redundancy
The network is supported by a globally distributed infrastructure with data centers in various regions. This not only provides geographic redundancy to ensure service continuity in case of a localized outage, but also allows customers to meet data sovereignty requirements.
Full Isolation
Secure multi-tenant architecture that ensures complete isolation and encryption of each customer’s account data – preventing a breach in one tenant from affecting others, providing a higher level of security than traditional shared-resource cloud models.
Secure
Enterprise-grade security using encryption for data in transit and at rest. The platform adheres to major global compliance standards and regulations such as GDPR and HIPAA, which are critical for industries handling sensitive information.
Integrations
Built for Effortless Integrations
SightCall VISION connects seamlessly with leading software. Keep your current CRM, FSM or CCaaS system, create your own experience leveraging our APIs, or use SightCall VISION in standalone mode.
Enterprise-Grade Security
Data protection and compliance are not optional. SightCall VISION is built for industries where security is paramount. Our software adheres to top certifications and complies with global data protection regulations like GDPR, HIPAA, and more.
GDPR Compliance
SOC 2 Type II Certified
CCPA Compliance
HIPAA Compliance
Ready for a demo?
See the Future
Learn how SightCall can take your business to the next level.
