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Experience SightCall in standalone mode or with one of our pre-built or custom integrations.

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NiCE

Give contact center agents a way to see what customers see. SightCall VISION adds live video, photo and video sharing, and visual guidance to NiCE CXone interactions so teams can diagnose issues with more context.

Contact Centers, Strategic Partner

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Five9

Five9 Video, powered by SightCall, lets customers show agents what they see through their mobile device. Agents can assess the issue, annotate live video, and guide customers toward a solution in real time.

Contact Centers, Strategic Partner

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Genesys

Give contact center agents a way to start SightCall visual support sessions from Genesys. Invite customers by SMS, email, or link and use an embedded SightCall console or a separate agent console, depending on your configuration.

Contact Centers, Strategic Partner

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Salesforce

Give service agents and field teams a way to start SightCall visual support sessions from Salesforce, connect with customers or technicians, and keep session information tied to service records.

CRM + FSM, Strategic Partner

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Microsoft Dynamics 365

Launch visual assistance from configured Dynamics 365 records and use live video, AR guidance, and visual tools to troubleshoot with more context.

CRM + FSM

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Google Gemini

Google Gemini Live API brings real-time voice and visual understanding to service interactions. SightCall Xpert Knowledge™ adds guidance captured from actual service work.

CRM + FSM

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Xpert Knowledge™ Integrations

Xpert Knowledge™ for your stack and platform

Bring reviewed field knowledge into the CRM, FSM, contact-center, and AI tools your service teams already use.

CRM + service platforms

Salesforce Service Cloud

Microsoft Dynamics 365

Zendesk

AI assistants

ChatGPT

Claude

Google Gemini

Microsoft Copilot

Agentic AI platforms

NiCE Cognigy MCP

Aquant MCP

Neuron 7 MCP

…or your internal RAG (Retrieval-Augmented Generation) and agentic systems, through the Xpert Knowledge™ API and MCP server.

Accenture

Accenture helps enterprises deploy SightCall’s remote visual support capabilities within their existing service operations.

CRM + FSM

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CCC

Experience SightCall on the CCC One platform (CCC ONE), a hyperscale cloud platform developed by CCC Information Services, Inc. (CCC).

Insurance

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Cotality

Cotality Engage™ brings live video collaboration into Cotality Claims Workspace, powered by SightCall.

Insurance, Strategic Partner

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Guidewire

Guidewire InsurancePlatform™ provides the P&C standard upon which insurers can optimize their operations, be more digital, use data in new ways, embrace insurtech, and simplify IT.

Insurance

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Munich RE

Next-generation claim reporting is here – introducing the Remote Inspection Solution from Munich Re and SightCall.

Insurance

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Odigo

Bring SightCall visual support into the Odigo contact-center experience. When words are not enough, let customers show agents what is happening so they can diagnose problems and guide the next step with greater clarity.

Contact Centers

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RDT

RDT creates some of the UK’s most widely used insurance software. Their technology is popular because it makes insurance more profitable to sell and manage, and easier to buy.

Insurance

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RealWear

Deploy SightCall quickly with our pre-built wearables integrations. AR-Powered wearables empower your technicians to rapidly diagnose, inspect and resolve work orders in complex environments.

Wearables

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SAP

Bring live visual support into SAP Field Service Management.

CRM + FSM

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ServiceMax

Use remote video to connect technicians and experts. Bring remote expertise into the ServiceMax field workflow.

CRM + FSM

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ServiceNow

Launch SightCall sessions directly from a ServiceNow case. Give agents and remote experts live visual context to guide troubleshooting, then automatically attach session information to the case.

CRM + FSM

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Vuzix

Help field technicians share what they see with an off-site expert. SightCall visual assistance and compatible Vuzix smart glasses bring live troubleshooting guidance to hands-on service work.

Wearables

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Zendesk

SightCall brings live video assistance into Zendesk tickets, helping teams understand issues, guide customers through fixes, and move toward resolution with less back-and-forth.

CRM + FSM

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Accenture

Accenture helps enterprises deploy SightCall’s remote visual support capabilities within their existing service operations.

CRM + FSM

Learn More

CCC

Experience SightCall on the CCC One platform (CCC ONE), a hyperscale cloud platform developed by CCC Information Services, Inc. (CCC).

Insurance

Learn More

Cotality

Cotality Engage™ brings live video collaboration into Cotality Claims Workspace, powered by SightCall.

Insurance, Strategic Partner

Learn More

Five9

Contact Centers, Strategic Partner

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Google Gemini

Google Gemini Live API brings real-time voice and visual understanding to service interactions. SightCall Xpert Knowledge™ adds guidance captured from actual service work.

CRM + FSM

Learn More

Genesys

Contact Centers, Strategic Partner

Learn More

Guidewire

Guidewire InsurancePlatform™ provides the P&C standard upon which insurers can optimize their operations, be more digital, use data in new ways, embrace insurtech, and simplify IT.

Insurance

Learn More

Microsoft Dynamics 365

Launch visual assistance from configured Dynamics 365 records and use live video, AR guidance, and visual tools to troubleshoot with more context.

CRM + FSM

Learn More

Munich RE

Next-generation claim reporting is here – introducing the Remote Inspection Solution from Munich Re and SightCall.

Insurance

Learn More

NiCE

Contact Centers, Strategic Partner

Learn More

Odigo

Contact Centers

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RDT

RDT creates some of the UK’s most widely used insurance software. Their technology is popular because it makes insurance more profitable to sell and manage, and easier to buy.

Insurance

Learn More

RealWear

Deploy SightCall quickly with our pre-built wearables integrations. AR-Powered wearables empower your technicians to rapidly diagnose, inspect and resolve work orders in complex environments.

Wearables

Learn More

Salesforce

Give service agents and field teams a way to start SightCall visual support sessions from Salesforce, connect with customers or technicians, and keep session information tied to service records.

CRM + FSM, Strategic Partner

Learn More

SAP

Bring live visual support into SAP Field Service Management.

CRM + FSM

Learn More

ServiceMax

Use remote video to connect technicians and experts. Bring remote expertise into the ServiceMax field workflow.

CRM + FSM

Learn More

ServiceNow

Launch SightCall sessions directly from a ServiceNow case. Give agents and remote experts live visual context to guide troubleshooting, then automatically attach session information to the case.

CRM + FSM

Learn More

SightCall Xpert Knowledge™

Bring reviewed field knowledge into the workflows, applications, and AI experiences your service teams already use.

XK API + MCP

Learn More

Vuzix

Help field technicians share what they see with an off-site expert. SightCall visual assistance and compatible Vuzix smart glasses bring live troubleshooting guidance to hands-on service work.

Wearables

Learn More

Zendesk

SightCall brings live video assistance into Zendesk tickets, helping teams understand issues, guide customers through fixes, and move toward resolution with less back-and-forth.

CRM + FSM

Learn More