Video intelligence for service organizations
Record and upload videos from every expert service interaction. AI instantly transforms them into operational guidance, and trusted, AI-ready knowledge.
Trusted by
Real expertise.
Real operational impact.
44%
fewer onsite dispatches
50%
faster time to productivity for service teams
30%
improvement in first-time-fix rates
SightCall VISION is the Video Intelligence platform that helps service organizations solve problems remotely, capture expert knowledge, and continuously improve operations.
Every service interaction creates intelligence
Capture expertise. Scale it instantly.
- Automatically turn service interactions into step-by-step guides.
- Build a living library of real-world solutions without adding extra work for your team.
See and guide remotely. Solve issues in real time.
- Connect experts, technicians, and customers through live video.
- Guide work instantly with AR annotations, screen sharing, and mobile tools.
- Reduce unnecessary truck rolls and resolve issues faster.
Turn support session data into intelligent action.
- Analyze live sessions.
- Identify gaps and surface trends.
- Ask AI natural questions for more informed decisions.
See how it works
Most organizations struggle to scale expertise
SightCall helps turn experienced problem-solving into repeatable operational guidance.
Preserve and share service expertise
- Give every technician access to expert troubleshooting methods
- Reduce repetitive support requests and recurring escalations
- Lower risk of knowledge loss from retirements and turnover
Automate video content creation
- Reduce manual documentation and video production bottlenecks
- Capture real scenarios instead of staged demos
- Generate hundreds of custom assets for the cost of one professional video
Accelerate new hire time-to-productivity
- Share visual, contextual knowledge that's easier to understand and retain than manuals or SOPs
- Bridge the gap between formal training and field execution with on-demand learning
- Reduce time spent on shadowing programs and ride-alongs
Service solutions for every industry
Close the gap between artificial intelligence and human experience
Stop feeding your AI information.
Start feeding it visual expertise.
Most AI platforms retrieve documents, transcripts, and recordings. SightCall transforms videos of real service interactions into structured, validated, multimedia expertise that every AI system across your enterprise can use.
Leading video intelligence for global enterprises
Allianz uses remote visual assessments to resolve approximately 30% of claims remotely.
Koenig & Bauer minimizes costly on-site visits, accelerates troubleshooting, and enhances service efficiency.
Your service teams already
solve complex problems every day
It's time to capture those moments and turn them into reusable guidance for the rest of the organization.
