Eliminate operational inefficiencies and delight your customers with remote visual support
Deliver clear guidance in real time with visual support that connects customers, on-site technicians and remote experts to boost first-time fix rates, reduce waste and accelerate training.
Streamline and simplify customer experiences and give your agents the power to solve issues faster the first time with live remote video.
Speed up the claims process with live video assistance. Simplify self-service to save time and travel. Use visual technology to reduce fraud and boost customer loyalty.
Reinvigorate your outdated telehealth solution with a more intuitive, secure and reliable tool that’s focused on the needs of providers and patients.
Add VISION to your service interactions and boost the efficiency of every call, site visit and customer experience with live video powered by AI and AR.
Give your agents, adjusters, experts, engineers and technicians the power to see and solve complex problems faster. Remote visual support improves first-time fixes with fewer errors and less waste.
End the frustration of troubleshooting by talking or texting. Add real-time video assistance and visual guidance for more effective customer support and remarkable CX.
Deploy visual support as a “force multiplier” to boost operational efficiency and meet rising customer expectations despite shrinking head counts and service budgets.
It’s never been easier to record, store and share the unique institutional knowledge that your service organization depends on.
Protect tomorrow’s revenue flow today with a plan to capture the know-how of your veteran agents, techs, experts and engineers before they retire.
50%
Fewer truck rolls
Leveraging SightCall, we can diagnose a large percentage of our jobs before we roll a truck and order parts. Which means we’re going to reduce truck rolls, which will reduce cycle time, and improve customer experience.
David Steckel
Head of Product & Innovation
50%
Decrease in average handle time for contact center agents
20%
Increase in first call resolution
69%
Decreased average resolution time for field service
25%
Increase CSAT
Replace inefficient service processes with advanced remote visual support that seamlessly integrates with your existing systems and software.
We are proud to partner with service software leaders and SightCall connects seamlessly to your existing CRM, field service management software or CCaaS platform.
