Instantly connect with customers and technicians using live, high-quality video. This eliminates the guesswork of phone calls and emails, allowing experts to see the problem and guide a solution in real-time.
Eliminate Miscommunication: See the problem as if you were there, ensuring a shared understanding.
Improve Customer Satisfaction: Provide a fast, effortless, and effective support experience.
SightCall’s Visual AI analyzes and interprets visual data to enable faster diagnosis, accurate guidance, and precise decision-making for service delivery.
Instant Visual Recognition: Use bespoke Computer Vision to identify and classify equipment, parts, and issues from live-video and images.
Augmented Support: Give your experts a technological advantage that makes them more efficient and accurate.
Use multimodal AI to transform every support session into scalable expert know-how. Automatically capture, store, and scale service expertise to turn every team member into a top performer delivering improved first-time fix rates and operational efficiency.
Automated Documentation: Automatically log calls, capture images, and create a searchable record of every session.
Data-Driven Insights: Analyze session data to identify common issues and improve products or services.
Request and receive visual context: Share asynchronous photos, videos, and gallery media. Ideal for low-lift diagnostics, asset verification, or pre-visit planning.
It’s never been easier to record, store and share the unique institutional knowledge that your service organization depends on.
Protect tomorrow’s revenue flow today with a plan to capture the know-how of your veteran agents, techs, experts and engineers before they retire.
+20%
First Call Resolution
-50%
Truck Rolls
-50%
Average Handle Time
-69%
Average Resolution Time
Integrations
SightCall VISION connects seamlessly with leading software. Keep your current CRM, FSM or CCaaS system, create your own experience leveraging our APIs, or use SightCall VISION in standalone mode.
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