Boost FTFR and accelerate efficiency with remote guidance powered by live video, augmented reality and AI computer vision
SightCall helps you meet rapidly changing customer expectations by connecting your experts, technicians and customers in a virtual, interactive environment where they can see and share valuable information for faster problem resolution.
"The partnership that we have developed with SightCall revolutionizes the way that we are able to support GE Healthcare customers in the field. By reducing medical device downtime, we are helping healthcare providers spend more time on the diagnosis, treatment and monitoring of their patients."
- Jaco Bierman, General Electric Healthcare, ASEAN Service Operations ManagerThe last thing your field technicians want is another tool that forces them to change the way they work. That's why SightCall is built to operate inside your current FSM software. Launched from a smartphone, and connected to all of your key data, it's an embedded solution that adds powerful visual capabilities to every service interaction.
SightCall integrates seamlessly into your existing software ecosystem and optimize your existing processes. You can keep your current CRM and FSM system, create your own experience leveraging SightCall APIs, or use SightCall in standalone mode.
SightCall’s cutting-edge Generative AI solutions seamlessly integrate into your field service workflows, delivering unprecedented efficiency, accuracy, and insight to your field technicians.
