SightCall's insights on Real-Time Communications

The SightCall blog keeps you updated on the latest advancements in Web Real-Time Communications (WebRTC), issues and solutions, and emerging use cases.
2011, 2019

SightCall Presents Chatbot at Dreamforce 2019

By |November 20th, 2019|

Dreamforce, the world's largest software conference, is happening this week in San Francisco. In its 17th year, Dreamforce is bringing an unprecedented lineup of speakers including President Barack Obama, Tim Cook, Megan Rapinoe, and Deepak [...]

2011, 2019

How To Use Chatbots For Field Service

By |November 20th, 2019|

Millions of consumers interact with chatbots on a daily basis without even noticing. They greet us when we browse websites, assist us when we give verbal commands to our smart devices, upsell us when we [...]

2208, 2019

Is AI In Your Roadmap?

By |August 22nd, 2019|

Artificial Intelligence (AI) is a technology that uses computer algorithms to replicate the human ability to learn and make predictions. In field service, AI is poised to streamline business processes, helping organizations realize increased workforce [...]

1104, 2019

Engaging the Gig Economy for Field Service Excellence

By |April 11th, 2019|

Across North America and Europe, over 150 million workers have taken up careers as independent contractors. Much of this growth can be attributed to the Uberization of our society, where ride-hailing and task-oriented service platforms [...]