SightCall Visual Claims for Insurance

Request a Demo

Improve adjuster efficiency, reduce costs and increase customer loyalty.

SightCall replaces onsite adjuster visits with live video, shortening the claim lifecycle and even making it possible for customers to be reimbursed during their call. Join us in disrupting the insurance industry through claims transformation.

Select Customers

Have Sight Onsite

Customers can show damage in real time and file claims more efficiently with live video claims. SightCall gives adjusters the ability to handle claims remotely through a live stream from the customer’s mobile device. Adjusters can pause live video feeds, take remote AR measurements, highlight key issues, save images to the customer file and even open claim documentation on the customer device.

Artboard 13
Shorten the Claim Lifecycle

File claims on the spot, shortening the lifecycle from months to days

Artboard 21
Reduce Supplemental Claims

Reduce the time consuming process of supplemental claims by collecting better data over live video

Artboard 22
Increase Adjuster Productivity

Empower your adjusters to handle more claims and travel less, making them more productive and efficient

Artboard 20
Expedite Customer Payments

Move quickly and accurately through the claims process, making customers whole again soon after a loss

Integrate Video Into Your Digital Claims Journey

SightCall integrates into your existing claims management software saving you time, resources and money. Video calls can be initiated with customers through your web or mobile application, chatbot and more.

"With E-CLEVA’s remote audio-video call (powered by SightCall), customers no longer have to go through the hassle, nor wait for days to get compensation. Damages are assessed instantly, cost of repairs quoted immediately and funds disbursed within minutes."

- Kamaludin Ahmad, Group CEO Etiqa Insurance & Takaful

"During the pilot with SightCall, we settled around 35% of claims on the very first call. This is more than just a useful app; it has tangibly improved the flow and quality of information from our customers, allowing us to put things right as quickly as possible."

- Robin Challand, Claims Director Ageas UK

"Using the SightCall interface has already saved Allianz adjusters from driving 6.3 million kilometers. That’s enough to circle the globe 157 times. The great partnership that we have developed with SightCall offers us a custom tailored user experience and a continued innovation to help us help our customers."

- Albert Morales, Allianz

Delight Customers With Smarter Service

Satisfied customers are 80% more likely to renew their policies than unsatisfied customers. SightCall helps insurers provide their customers with a best in class experience that shortens the claims process and boosts NPS by an average of 30 points.

Successfully implement live video into the claims process

WHITEPAPER

Learn How to Digitally Transform the Claims Process with Live Video

Make the Most Out of Your Claims Experience

SightCall is the only visual claims technology that allows you to tailor your available features to match your use case. Whether you are handling a property claim with a customer or working through a repair with a craftsman, you can customize the SightCall experience to meet your company’s needs.

feature_recordvid
Video call

Engage in a video call with customers or craftsmen to assess damage and handle repairs

feature_draw
LIVE POINTER AND ANNOTATIONS

Both parties can interact and identify points of interest using live pointer, circle buttons and free form draw.

feature_signature
SIGNATURE

Collect signatures on documentation and photos to move more efficiently through the claims process.

feature_measure
SMART MEASURE

Using AR technology, you can take remote measurements of real objects over a live SightCall video session.

Related Content