SightCall is the leading video engagement platform, transforming customer service with live video, Augmented Reality (AR), and AI-powered tools. Integrated with Five9, SightCall helps contact center agents see what customers see and guide them in real time for faster, more accurate issue resolution.
With SightCall, agents gain clear visual context, reducing misunderstandings and eliminating language barriers. This creates a seamless omnichannel experience, where customers get the help they need quickly, and agents can solve problems with greater accuracy and empathy—leading to faster resolutions and better customer satisfaction.
By adding SightCall’s live video and AR-powered tools, Five9 users can see customer issues firsthand, provide real-time guidance, and resolve problems more quickly. This leads to higher ticket resolution rates, faster service, and immediate ROI, helping businesses deliver a smoother, more effective customer experience.
Read more about transforming your contact center efficiency with AR and AI-powered visual assistance.