About SightCall

The World's Leading Cloud Platform for Live Visual Support

How could your business change if you could see and resolve issues remotely?

Since 2008, SightCall has been improving the communication of world-class enterprises like never before. Harnessing the transformational power of AR and AI, our visual assistance platform blends the physical and digital worlds to create a collaborative environment that empowers our customers to meet challenging tasks with confidence and new insight. SightCall is a proven solution for businesses seeking to delight customers and improve field service efficiencies in a connected, mobile-first world.

Digital Transformation for the Modern Enterprise

SightCall is dedicated to helping you achieve digital transformation across all service departments. To execute this, we spent years developing a visual assistance platform that would be simple enough for a first time user, yet robust enough for a technician in the field.

SightCall Sets the Standard for Visual Assistance

Our proprietary platform is proven, reliable and ready for immediate deployment. With over 10 years of experience under our belt, SightCall delivers measurable results for some of the largest brands in the world. We are not just a visual assistance platform, we are the visual assistance platform.

SightCall Improves Customer Relationships

The modern customer is technologically savvy and expects a digital service experience. Without interrupting your workflows, SightCall integrates seamlessly into your current processes, digitally transforming the gaps that can be improved with visual assistance. Delight your customers with faster resolution rates and shorter service times.

SightCall Empowers Your Workforce

Knowledge is the key to empowering the next generation of field technicians. SightCall connects field technicians to subject matter experts in a real-time collaborative environment that is supported by an advanced AR toolset with AI insights.

Our Story

Empowering Humans In The Workforce

The best way to predict the future is to create it. In 2008, Thomas Cottereau and Antoine Vervoort envisioned a future where live video could be used strategically by businesses for more than face-to-face interaction. Inspired by the communication boom of video apps, they created the roadmap for an early visual assistance platform that would use an open cloud to integrate into organizational workflows and business intelligence systems with ease. Relying on their strong telecom backgrounds, they built SightCall on a network that would give the company the ability to evolve, optimize and innovate with time. Over the last decade, advancements in mobile technology, AR and AI have rapidly advanced, opening a floodgate of new possibilities for how visual assistance can shape, transform and empower the modern workplace. Today, SightCall continues to rapidly innovate, adopting new technologies to improve our platform and accomplish a singular mission – helping our customers to solve problems remotely with visual assistance.

Our Locations

SightCall is a global organization providing local support for customers around the world.

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San Francisco (HQ)
330 Townsend St, #209 San Francisco, CA 94107 United States
sales-americas@sightcall.com
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Paris
31 rue d’Aguesseau 92100 Boulogne-Billancourt France
sales-emea@sightcall.com
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Singapore
1 Marina Boulevard, Lvl 20 Singapore 018989 Singapore
sales-apac@sightcall.com
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Frankfurt
Hamburger Allee 2-4, 12. OG 60486 Frankfurt Germany
sales-emea@sightcall.com
Artboard 68
Boston
275 Grove Street, Suite 2-400 Auburndale, MA 02466 United States
sales-americas@sightcall.com
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London
307 Euston Road, 3rd Floor London NW1 3AD United Kingdom
sales-emea@sightcall.com

Careers

Join Us As We Build The Future Of Service

SightCall is changing the way companies communicate, and we're always looking for bright, passionate experts to join our team. Be a part of the next evolution in digital communication. Check out our open positions.

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Our Partners

Use SightCall in standalone mode or in conjunction with one of our global partnerships.

Salesforce Zendesk Five9 Guidewire Vuzix RealWear ServiceNow Accenture