The leading visual assistance platform for enterprise.
The SightCall platform is a cloud-based constellation of globally distributed real-time platform nodes linked via high bandwidth connections. We control, manage and operate our network, giving us the freedom to continually evolve and set the standard for visual assistance. SightCall offers optimal video connections, business APIs, seamless integrations, global security adherence and the best bandwidth consumption on the market.
Deploy immediately with our classic Visual Support app. Invite any iOS or Android user to engage via SMS, email, chat or web.
Receive a white label SightCall app matched to your exact brand specifications.
Integrate SightCall visual assistance into your existing branded app using our lightweight SDK.
Integrate SightCall into your existing workflows, share critical data between backend systems, and automate functions with powerful APIs.
Choose from an extensive list of partners for an experience that integrates into your existing workflows, tickets, and omni-channel processes.
Add SightCall visual assistance to your existing CRM or ticketing system for seamless workflows and unified reporting.
Harness natural language understanding and artificial intelligence to initiate SightCall via chatbot
Automatically route calls to the Agent most qualified to provide support
Use Augmented Reality to take accurate measurements of real objects through the camera of your Guest's mobile device
Drop AR instructions and tools over real-world objects to provide exact instructions and reduce errors
Engage in chat conversations during live video sessions to improve understanding regardless of environment
Provide remote visual assistance by free drawing simple and clear instructions
Use optical character recognition to scan barcodes, serial numbers, QR codes and relevant product information to your case file
Provide visual assistance from the field by initiating visual assistance from your mobile device
Record visual assistance sessions and save documentation directly to the case file for training, audits and reference
Collect the exact location of your guest to prevent fraud, ensure accuracy and remove doubt
Quickly initiate a call via web browser with no app download required
Collect HD and Ultra HD photos during video sessions that save directly to the case or preferred endpoint
Use one of SightCall's pre-built integrations to quickly deploy visual assistance in the CRM or FSM tool of your choosing.