SightCall Security

A Video Platform You Can Trust

SightCall strives to enable you with the best possible experience in visual assistance. This experience includes the safe protection and processing of customer and user data. From the inception of our company, we have maintained a high standard of compliance, security and transparency in regards to the data that is needed to provide our service, how it is used and with whom it is shared.

GDPR Compliance

On May 25th 2018, General Data Protection Regulation (GDPR) went into effect for all entities processing the data of EU citizens. These laws enhance the protection of EU citizens’ personal data and increase the duties of organizations to deal with that data in clear and secure ways. GDPR applies also to EU citizens living in the United States and is a mandatory requirement for nearly all SightCall customers. SightCall is proud to protect our customers with GDPR compliance.

SOC 2 Type II Certification

SightCall has completed a successful, independent audit by KirkpatrickPrice to achieve SOC2 Type II Certification. “SightCall delivers trust-based services to their clients, and by communicating the results of this audit, their clients can be assured of their reliance on SightCall’s controls,” stated Joseph Kirkpatrick, Managing Partner with KirkpatrickPrice.

CCPA Compliance

The California Consumer Privacy Act (CCPA) was initiated in 2020 to protect the privacy and data of consumers. The CCPA initiative states that the act is intended to “give Californians the 'who, what, where, and when' of how businesses handle consumers' personal information. SightCall is pleased to be CCPA compliant.

HIPAA Compliance

Through a series of interlocking regulatory rules, HIPAA compliance is a living culture that health care organizations must implement into their business in order to protect the privacy, security, and integrity of protected health information. SightCall will work with your health care organization to create HIPAA compliant visual assistance use cases that protect the rights of patients, physicians and technicians.

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