Life Sciences & Medical Device are heavily regulated fields where equipment and experiences are designed to save lives and improve quality of health. SightCall is a trusted partner, meeting expectations for service availability, compliance and security. Our visual assistance platform significantly improves operational efficiency boosting device uptime, empowering technicians and facilitating critical patient communication in moments that matter.
Device downtime is a cost driver for providers and a barrier to treatment for patients. Increase understanding, improve fix rates, and boost customer satisfaction with SightCall - the only omnichannel integration for live visual support with Augmented Reality (AR) and Artificial Intelligence (AI) insights. Our real-time collaboration platform empowers your healthcare organization to see and resolve issues remotely.
Improved First Time Fix Rate. Avoid repeated repairs with AI/AR assisted maintenance.
Increased Customer Satisfaction. Raise the bar for customer service expectations.
Decreased Training Time. Enhance new technician effectiveness in the field.
Decreased Resolution Time. Solve problems quickly with visual assistance.
Reduced Truck Rolls. Drastically reduce unnecessary onsite visits.