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Visual AI

Instantly analyze and interpret visual data – enabling faster diagnosis, accurate guidance, and precise decision-making.

78%

of high-performing field service organizations utilize AI technologies

270%

Expected computer vision adoption over four years

SMART Visual Data Recognition

AI automatically reads and extracts key text, codes, and numbers from labels, images, barcodes, and even handwriting. Give technicians, customers, and remote experts instant access to insights by connecting this data to your knowledge base or asset management system.

Accelerate Innovation

AI-powered OCR reader or scanner leverages semantic understanding and indexing.

Deliver AI and Automation

Extracted text can be queried to return critical and relevant asset information.

Augment Teams

Technicians, experts, and customers can unlock the full potential of an enterprise’s data repository.

“Implementing automation in data capture processes can reduce manual data entry work by up to 80%.”

Data Entry Statistics

DocuClipper

“Technicians spend an average of 52% of their time on data capture (manual and digital).”

Consumer Research

Service Council

Multimodal Generative AI

Turn your knowledge base into an easy-to-use problem-solving guide for customers, technicians, and remote experts. Provide instant, accurate, step-by-step help with natural language and rich multimedia—without the risk of AI errors.

Close the Knowledge Gap

Leverage your documentation and immediately surface both images and text to help solve problems.

Accurate Multimodal Prompting

Eliminate the limitations of text and voice, allowing you to “show and tell” for more precise, context-rich responses.

Rapid Deployment

Construct a dynamic vector database based on your documentation within minutes, operating securely with your data and ecosystem.

Computer Vision

Give your teams the power of Visual AI. SightCall’s computer vision can recognize patterns, spot defects, and analyze images in real time, turning photos and snapshots into clear, useful insights.

Detect & Diagnose Faster

Automatically detect errors, misplaced parts, or device issues so technicians and customers can make quick, confident decisions.

Improve Assurance & Safety Controls

Use AI-powered image analysis to verify work quality, ensure consistent service across site visits, and cut down on re-inspections.

Optimize Future Service Delivery

Streamline workflows with visual data indexing that improves documentation, speeds up future fixes, and reduces downtime.

Integrations

Built for Effortless Integrations

SightCall VISION connects seamlessly with leading software. Keep your current CRM, FSM or CCaaS system, create your own experience leveraging our APIs, or use SightCall VISION in standalone mode.