SightCall + Gemini Live API Brings Instant Intelligence to Service Interactions

See the impact that AI remote support has for Field Service teams

Join us in San Diego at Field Service Next West

Home » Archives for Pete Humes » Page 2

Pete Humes

Director of Content

Pete has been with SightCall since 2022.

A Beginner’s Guide to Enterprise Contact Center Solutions

truetales2 title 3

How Electronics & Appliances Manufacturers Use Remote Visual Support to Transform Customer Service

welcloud title 100 4

Welcome to the Cloud: Trends in Contact Center Technology

videocall title 2

5 Reasons to Bring Remote Visual Support Into Your Contact Center

Transform Call Center Efficiency with Self-Service Triage

Elevating the Customer Experience with Smart Installation

triage title_2023 06 01 195810_gmba 5

VIDEO: Remote Visual Support for Medical Device Triage

inspect title

VIDEO: Remote Visual Support for Medical Device Inspection

install title 6

VIDEO: Remote Visual Support for Medical Device Installation

losecust title 6

How to Lose a Customer: 6 Simple Service Tips to Show You Don’t Care

nicastro title 4

Expert Interview: Sarah Nicastro and The Future of Field Service

cust40 title 2

The Customer Service Top 40: Eighties Edition

How to Get Your Service Team to Embrace New Technology

7 Expert Insights About the Future of Healthcare Technology

superpower article cover 2

5 Medical Device Field Service Superpowers from SightCall

how to reduce field service truck rolls

How to Reduce Truck Rolls with Remote Visual Support

train title 5

Using Remote Visual Support for Medical Device Service Training

5 Big Tech Ideas Impacting Medical Devices (and What They Mean for Service)

A Guide to Mastering the 3 C’s of Medical Device Field Service

man using remote visual support on industrial machine

What is Remote Visual Support?

insur tech_title 2

Insurance Technology Trends: 5 Digital Tools Transforming the Industry

Customer Service Gets a Makeover

6 Ways Digital Transformation Tools Can Make Your Company Recession-Resilient

corp_sus title2 1

Corporate Sustainability: How Remote Visual Support Can Help You Save the Planet

Remote Video Inspections: Maintaining Business Operations

Remote Visual Support vs. Video Chat Apps

What service organizations can do to measure and reduce their environmental impact

Augmented Reality in Power and Utilities

Remote Visual Support Software: What It Is, and How It Is Enhanced by Augmented Reality

Wearable Technology: An All-In-One Answer to Field Service Challenges