Video: Xpert Knowledge™ Tech Showcase

Unlocking Service Knowledge with SightCall At our Technology Showcase during the 2025 Service Council™ Executive Services Symposium in Chicago, SightCall introduced Xpert Knowledge™, a solution that turns live remote support into clear, reusable tutorials for your team.  The session explores why so many service leaders struggle with knowledge loss, how much critical expertise still lives […]

Video: Service + Sustainability

https://youtu.be/Z2PDIWeaeWE?si=jnLYApZpYvCuREH2 Don’t see the video? Watch on YouTube. Sustainability is not just a moral or environmental issue but a comprehensive strategy that impacts all aspects of enterprise service organizations, from competitive positioning to regulatory compliance and financial performance.  There’s a growing demand from consumers for businesses to demonstrate environmental stewardship. And enterprises that proactively adopt […]