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Munich Re

Next-generation claim reporting is here – introducing the Remote Inspection Solution from Munich Re and SightCall.

See the damage.
Move the claim forward.

Munich Re’s Remote Inspection Solution, powered by SightCall, helps insurers inspect property damage with policyholders over live video, capture visual evidence, and move claims forward without waiting for every inspection to happen on site.

Capabilities

Inspect damage through live video

Connect claims professionals and policyholders to examine a loss together, even when the adjuster is not on site.

Capture the evidence while you inspect

Use photos, video and inspection notes to document what the adjuster sees and inform next steps.

Add location and property context

The documented solution can use GPS information and aerial imagery to help verify a property and understand the extent of damage.

Bring the inspection into a report

The documented Munich Re solution supports custom inspection reports with visual documentation to help claims teams review findings.

Key Benefits

Respond sooner after a loss

Give policyholders a faster path to an initial inspection when arranging a site visit would take longer.

Use field-adjuster time where it matters

Handle suitable inspections remotely and reserve on-site capacity for complex losses and situations that require physical presence.

Make the claims experience clearer

Let policyholders show the damage directly and understand what information the insurer needs, instead of relying on descriptions alone.

Move from reported damage to a shared view.

Give claims teams a clearer picture of the loss, sooner. Explore how Munich Re’s Remote Inspection Solution, powered by SightCall, supports remote inspections and better-informed next steps.