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The Field Service Factory Is Coming

Thomas Cottereau 04/08/2026

Over the past year, there’s been a shift inside SightCall. AI stopped being just a feature we were building and started becoming part of how

A Guide to Mastering the 3 C’s of Medical Device Field Service

Pete Humes 01/12/2023

Reducing Resistance To AR Adoption: Four Ideas For Change Management

Thomas Cottereau 01/03/2023

man using remote visual support on industrial machine

What is Remote Visual Support?

Pete Humes 12/27/2022

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Insurance Technology Trends: 5 Digital Tools Transforming the Industry

Pete Humes 11/18/2022

Customer Service Gets a Makeover

Pete Humes 10/24/2022

6 Ways Digital Transformation Tools Can Make Your Company Recession-Resilient

Pete Humes 09/30/2022

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Corporate Sustainability: How Remote Visual Support Can Help You Save the Planet

Pete Humes 09/16/2022

Remote Video Inspections: Maintaining Business Operations

Pete Humes 05/27/2022

Remote Visual Support vs. Video Chat Apps

Pete Humes 05/11/2022

What service organizations can do to measure and reduce their environmental impact

Pete Humes 03/10/2022

Augmented Reality in Power and Utilities

Pete Humes 02/08/2022

Remote Visual Support Software: What It Is, and How It Is Enhanced by Augmented Reality

Pete Humes 01/20/2022

Wearable Technology: An All-In-One Answer to Field Service Challenges

Pete Humes 01/04/2022

How Service Organizations Can Impact Sustainability Goals with Remote Visual Support

Pete Humes 11/15/2021

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Augmented Reality for Insurance

Pete Humes 10/20/2021

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Calculating ROI for Visual Assistance: Strategies from Industry Leaders

Pete Humes 09/28/2021

30 Field Service Stats You Need to Know

Pete Humes 09/09/2021

How Medtech Innovator Apria Healthcare Ramped Up Virtual Engagement During the Pandemic

Pete Humes 09/07/2021

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Remote Visual Support For Training Services: Streamlined Processes, Smarter Workers

Thomas Cottereau 09/03/2021

How Tech Can Help Overcome The Looming Workforce Crisis

Thomas Cottereau 08/24/2021

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Augmented Reality for Medical Devices: Improving Access to Care

Pete Humes 08/09/2021

Virtual Tools Make the Difference Between Next-Level and Obsolescence

Thomas Cottereau 08/05/2021

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If Remote Visual Support Makes Anyone Experts, What’s The Future Of Maintenance?

Thomas Cottereau 06/30/2021

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Human-Centered AI: How To Make AI Solutions Part Of The Field Service Team

Thomas Cottereau 06/28/2021

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Remote Visual Support and the Future of AI in Field Service

Pete Humes 06/14/2021

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Using AR to Address an Aging Workforce Crisis

Pete Humes 05/07/2021

Optima Seguros and Munich Re’s Remote Inspection Tool

Pete Humes 04/22/2021

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How Remote Visual Support Can Become a Commercial Revenue Generator

Pete Humes 03/18/2021

Video Inspections: AR and AI Technology Power Supply Chain Continuity

Pete Humes 02/22/2021

Thinking of Remote Visual Support as Just a “Feature” Will Result in Failure

Pete Humes 11/18/2020