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Unlocking the Hidden Value of Video Support for Your Service Efficiency Strategy

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Cotality™

See the damage. Move the claim forward. Cotality Engage™ brings live video collaboration into Cotality Claims Workspace, powered by SightCall. Connect adjusters with policyholders to inspect property damage remotely, gather visual information, and make progress on a claim without waiting for every inspection to happen on site. What does Cotality Engage make possible? 1. Inspect […]

NiCE

NICE logo

SightCall is a NiCE DevOne partner and strategic reseller.

Salesforce

Bring live visual support into Salesforce Give service agents and field teams a way to start SightCall visual support sessions from Salesforce, connect with customers or technicians, and keep session information tied to service records. What can you do with SightCall in Salesforce? Launch visual support from Salesforce Start SightCall sessions from supported Salesforce interfaces, […]

Genesys

Stuck in voice and chat? SightCall VISION brings photos, video reels and video chat directly into Genesys Cloud CX.  Whether it’s a damaged product, unclear setup, or general troubleshooting, SightCall adds visual clarity and speed to every customer conversation.  Get ready to supercharge your agent interactions improving FCR, customer satisfaction, and agent experience!  SightCall powers […]

Five9

Five9 Video Engagement is Powered by SightCall