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Trusted Field Expertise, Everywhere: How to Scale Field Service Knowledge

David Swift 09/22/2026

Trusted Field Expertise, Everywhere: How to Scale Field Service Knowledge What happens when the technician who always knows the answer is no longer available? For

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Using AR to Address an Aging Workforce Crisis

Pete Humes 05/07/2021

Optima Seguros and Munich Re’s Remote Inspection Tool

Pete Humes 04/22/2021

How Remote Visual Support Can Become a Commercial Revenue Generator

Pete Humes 03/18/2021

Video Inspections: AR and AI Technology Power Supply Chain Continuity

Pete Humes 02/22/2021

Thinking of Remote Visual Support as Just a “Feature” Will Result in Failure

Pete Humes 11/18/2020

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How Outotec Provides Continued Support and Connected Services with Remote Support

Pete Humes 08/19/2020

Should You Use WebRTC For Customer Support?

Pete Humes 04/20/2020

Engaging the Gig Economy for Field Service Excellence

Pete Humes 04/11/2019

Reduce Medical Device Downtime with Remote Visual Support

Pete Humes 02/28/2019

Mixed Reality: The Field Service Industry’s Greatest Problem Solver

Pete Humes 04/24/2018

Augmented Reality in Field Service

Pete Humes 05/03/2017