Webinar: Revolutionize Patient Care with One-Click Telehealth
Supercharge Your NICE CXone Virtual Care with Integrated Telehealth Marcus Garcia (VP of Healthcare at NICE) and David Swift (VP Product Marketing at SightCall) will cover how this integration can make a real difference for healthcare teams, focusing on seamless, “always-on” patient interactions that actually make virtual care feel personal. Key highlights: – Quick, compliant […]
Webinar: Elevating Customer Service with NICE CX One and SightCall VISION
Unlock the Power of Visual AI Discover how visual AI is revolutionizing customer service and claims management in this in-depth webinar presented by NICE and SightCall. Whether you’re a contact center leader, customer service professional, or involved in insurance claims, this session offers valuable insights into the practical applications of visual support technology. In this […]
Webinar: Transform Your Maintenance Service & Tenant Experience Through Video Assistance
From Our Resource Archives Hear from Central Bedfordshire Council as they discuss how they’re driving innovation and improving the service they provide to their customers through the power of video assistance. Kim Hopcroft, Operations Manager at Central Bedfordshire Council, joined us at the latest HOMES UK Conference and shared with the audience how her team […]
Webinar: The Rise of Technician Experience
From the Archive: On-Demand Webinar The session from 2021 featured an executive discussion on the strategic approaches and technological advances best-in-class organizations are taking to engage and empower technician workforces. Chad Lowman presented how Fike, in partnership with SightCall, increased efficiency across every aspect of their business. The Service Council reviewed their latest findings from […]
Webinar: Achieving Business Continuity & Service Excellence in COVID-19 with KONE and Malvern Panalytical
From Our Resource Archives Hear from KONE, the global leader in the elevator and escalator industry, and Malvern Panalytical, a global manufacturer and supplier of laboratory analytical instruments, as they discuss how they have adapted, maintained and improved their operations and service levels during the ongoing COVID-19 pandemic through remote visual assistance. Speaking at the […]
Webinar: SightCall for Microsoft Dynamics 365
https://youtu.be/N9_KgpGQUZQ Topics Hear from a team of experts at SightCall and Microsoft as they explore the SightCall for Microsoft Dynamics 365 integration and how it enables service organizations to transform their customer service offering with the leading visual support technology. Learn more about the new SightCall for Microsoft Dynamics 365 partnership and what it means […]
Webinar: How MedTech Organizations Drive Engagement with Video Conferencing
https://youtu.be/oUftrO2PX3k About Medtech organizations have had to pivot their business to virtual selling almost overnight as they are faced with influencing and servicing their customers through new and different channels. Video conferencing became a key foundational tool to connect virtually with customers and prospects from anywhere. Agenda Hear from SightCall and a leading medtech organization […]
Webinar: AR Remote Support with MacDermid Graphics Solutions and SightCall
From Our Resource Archives This Field Service Virtual Summit keynote case study features MacDermid Graphics Solutions, a global leader in print manufacturing that is widely known for their exceptional service. Hear from Nick Casaletto, Equipment Service Manager at MacDermid, as he details how they use AR-powered video as a first line of defense for service […]
Webinar: Augmented Reality for Service Technicians
Webinar No Longer Available Scaling the workforce is a real challenge that service organizations are facing today. While experienced workers are retiring, it is increasingly challenging to attract the younger generation and on-board them with the right skills quickly. The solution is to leverage the deep experience of older workforce to coach the younger field […]