E-Book: How Remote Support Mitigates the Effects of an Aging Field Service Workforce

remote support aging workforce technician ebook sightcall

Experienced technicians are starting to retire in large numbers, causing challenges for field service organizations. According to the Bureau of Labor Statistics (BLS), by 2022 more than 25% of the U.S. labor force will be in the 55+ age category.  Aging workforces are sparking change across industries and present particular challenges for field service organizations. […]