Stuck in voice and chat?
SightCall VISION brings photos, video reels and video chat directly into Genesys Cloud CX.
Whether it’s a damaged product, unclear setup, or general troubleshooting, SightCall adds visual clarity and speed to every customer conversation.
Get ready to supercharge your agent interactions improving FCR, customer satisfaction, and agent experience!
SightCall powers over 300,000 users with +1 million visual interaction a year across the globe.
Companies such as Canon, Versuni, Allianz, and GEHealthcare rely on SightCall to deliver customer experiences that define their brands.
See the Problem. Solve It Faster.
Visual support transforms the moments where customer interactions break down. Across industries, it enables faster resolution, greater accuracy, and more confident outcomes by letting agents see exactly what customers see.
