The Service Council’s fourth consecutive Voice of the Field Service Engineer (VoFSE) survey provides insight into the current and desired capabilities of the FSE respondents and gives specific recommendations on how to align technology transformation initiatives to support and empower technicians in the ways they need it most.
Please fill out the form to get access to the The Voice of the Field Service Engineer Report
Explore motivations and driving forces behind the modern field service workforce
Highlights the positives and negatives about the job as perceived by the technicians
Suggestions for actions management can take to improve the efficacy, job satisfaction, and sense of worth for the field staff