Unlocking Service Knowledge with SightCall
At our Technology Showcase during the 2025 Service Council™ Executive Services Symposium in Chicago, SightCall introduced Xpert Knowledge™, a solution that turns live remote support into clear, reusable tutorials for your team.
The session explores why so many service leaders struggle with knowledge loss, how much critical expertise still lives only in technicians’ heads, and what it takes to capture that know-how before it disappears.
You’ll see how SightCall enables field teams to solve problems faster, reduce trial-and-error, and automatically build a library of step-by-step guides that integrate with existing systems like LMS, CRM, and AI tools.
Watch the video to discover how leading service organizations are transforming expertise into a sustainable advantage.
