Modernize Your Claims Experience with VISION
Improve customer satisfaction and settlement outcomes with accurate remote claim assessments
How SightCall Works
Faster Claims. Lower Costs. Happier Customers.
See
Empower adjusters with unmatched real-time visibility for remote claims assessments. With live HD video, geolocation data, and AI-powered evidence collection, adjusters gain precise, verifiable insights instantly—without on-site visits. Improve claim accuracy while reducing fraud and disputes.
Show
Enhance policyholder engagement with guided self-service evidence capture. Adjusters then verify collected evidence in real time using interactive AR tools and live annotations, ensuring every critical detail is documented—leading to faster, more reliable assessments.
Solve
Accelerate claim processing—automating reports, verifying claims, and reducing repetitive tasks—saving time, cutting costs, and delivering exceptional policyholder experiences with a frictionless, digital-first experience.
Customers
Trusted by Global Insurance Leaders
Real Results
Move the Metrics that Matter
60%
AI driven claims automation
is expected to improve
claims handling times by 60%
while cutting costs by 30%
Our goal was to unify the customer journey and the claims process… SightCall was a brilliant solution.
Ólafur Þór Ólafsson
Head of Claims
74%
of policyholders show a preference for digital communication channels and remote claims management services
Insurance companies cannot afford to do nothing. Lengthy and unsatisfying claims place unsustainable costs on an enterprise.
2.1M
Metric Tons of CO2 Emissions Avoided
69%
Decrease in Claims Handling Time
31pt
Increase in CSAT
Benefits
Build a Better Experience
for Adjusters and Policyholders
Accelerate Claims Processing
Onsite adjustment processes and site travel slowdown claims resolution, leaving policyholders dissatisfied and subject to churn. Resolve claims remotely using live video, AI automation, and remote collaboration tools.
Reduce Operations Costs
Adjuster travel and outdated workflows drive up expenses while decreasing claim adjustment efficiency. Remote visual claims reduces costs by cutting travel and automating repetitive tasks.
Boost Customer Satisfaction
Customers expect instant, personalized service – but most insurers struggle to deliver. Remote Visual Claim Assessments let you deliver seamless, modern claims experiences with faster resolutions—69% faster claim handling time!
Key Capabilities
What SightCall VISION can do
Streamline Operational Efficiency
- Cut handling time by 69% with remote adjustments
- Reduce travel expenses and admin overhead
- Adjusters handle more claims with smarter tools
Enhance Policyholder Experiences
- Policyholders report damage via guided evidence collection
- Adjusters guide policyholders with live HD video sessions to instantly collect the evidence they need to assess the claim
- Satisfied policyholders are 80% more likely to renew policies
Streamline Reporting
- Adjusters generate a structured report with one click
- Reports can contain all multimedia information collected by policyholders
- Available as post-call email or standardized PDF immediately following session
Stay Ahead of the Competition
- Reduce fraud with location and visual verification that ensures accurate, trustworthy claims
- Drive sustainability and reduce CO2 emissions with fewer site visits
- Elevate NPS scores by improving speed and convenience
SightCall VISION
Traditional claims processes are slow, expensive and leave customers frustrated.
Learn how to turn challenges into opportunities with remote visual support.
Case Studies
Global Insurance Innovators
Decreased claims time
Saved millions of kilometers of travel
Reduced FNOL times
Increased NPS rating
Boosted employee efficiency
Streamlined conflict resolution
Transformed sustainability efforts with visual claims support
Key Capabilities
Connects with Your Existing Software Ecosystem
SightCall integrates seamlessly into your tech stack, from CRMs to InsurTech platforms.
Related
Read More About Visual Claims
Ready for a demo?
Smarter Claims Start Here
Ready to unlock effortless claims processing
with innovative remote solutions?
