ServiceNow Integration

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SightCall for ServiceNow

Bring the power of remote visual assistance to your ServiceNow workflow with the world’s leading remote assistance platform. SightCall for ServiceNow is integrated directly into the ServiceNow console making it easy to initiate a live video call directly from an open case. Experts have a powerful set of AR and AI tools to assist technicians to resolve issues encountered in the field while automatically updating case information.

SightCall for ServiceNow

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Integrated Workflow

Remote experts easily launch SightCall sessions directly within ServiceNow case. No need to switch between ServiceNow and SightCall.

Automatic Data Synchronization

All data collected during a SightCall session such as photos, annotations, GPS coordinates, and more are automatically attached to the ServiceNow case.

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Cloud Deployment

Deliver service across town or the globe. SightCall is powered by a global network delivering optimal performance no matter where the service is used.

SightCall for ServiceNow Info Sheet

Learn about common use cases, advanced features and measurable results an organization can achieve with SightCall for ServiceNow.