Before SightCall, field service organizations required multiple truck rolls if technicians didn’t have the right knowledge. Now, SightCall gives your field technicians the ability to show what they see and be guided to their problem resolutions right on their mobile device. SightCall Visual Support improves understanding, decreases resolution time, enables live collaboration and reduces downtime.
In this white paper, we outline five key areas where digitized service execution benefits corporate sustainability and how it can be leveraged. We also explore why sustainability metrics should be factored into your wider service execution strategy.