A lack of visual context and input during service calls can often lead to long handle times, frustrated employees, and dissatisfied customers.
By blending the digital and physical worlds into a real-time collaborative environment, SightCall increases shared understanding to deliver stress-free and meaningful experiences for customers and employees alike.
Easily add live video with AR support to any audio or chat session with simple invitation options integrated directly into the NICE CXone contact record for rapid adoption and initiation.
