Secure Remote Visual Support You Can Trust
SightCall delivers enterprise-grade security for remote visual support. Our platform is built to protect live video sessions, shared visuals, annotations, and related data while meeting the compliance requirements of global organizations.
Whether supporting healthcare providers, field technicians, financial institutions, or customer service teams, SightCall ensures remote visual support sessions are secure, controlled, and audit-ready.
Security Built for Live Remote Visual Support
Live video, image capture, screen sharing, and session metadata must all be protected without slowing down service workflows.
SightCall’s architecture is designed specifically for secure remote visual support, with controls embedded directly into the session lifecycle.
Encrypted video and data transmission
Secure storage of session artifacts
Role-based access management
- Enterprise Single Sign-On support (SAML/OIDC)
Configurable recording controls
Full audit traceability
Compliance and Regulatory Alignment
GDPR Compliance
For organizations operating in or serving the European Union, SightCall aligns with GDPR principles for data protection, transparency, and privacy.
SOC 2 Type II Certification
SightCall maintains SOC 2 audited controls to demonstrate that security, availability, and confidentiality standards are consistently enforced across the platform.
CCPA Compliance
SightCall supports organizations subject to the California Consumer Privacy Act by implementing appropriate data handling and privacy safeguards.
HIPAA Compliance
Healthcare organizations can use HIPAA compliant remote visual support configurations to protect Protected Health Information during telehealth, medical device support, and clinical assistance.