Salesforce Integration

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SightCall for Salesforce

Empower your service organization with SightCall for Salesforce, available for Salesforce Service Cloud or Field Service Lightning. SightCall is integrated directly into the Salesforce console making it easy to initiate a live video call from an open case file. Agents use our robust suite of AR and AI visual support tools to provide a personal experience to customers, while keeping Salesforce case file information at their fingertips.

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SightCall for Salesforce Service Cloud

Delight your customers with SightCall and Service Cloud providing live interactive video with AR, AI and Omni-Channel integration to quickly resolve customer service issues.

SightCall for Salesforce Field Service Management

Increase first time fix rates with SightCall and Field Service Lightning enabling field service workers to initiate live, AR enabled video calls directly from Field Service Lightning.

SightCall for Salesforce Telehealth

Provide telehealth for your patients and support medical devices using SightCall with Health Cloud. Connect providers and patients with live two-way video and Omni-Channel to quickly diagnose and take corrective action.

Koenig and Bauer
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"When introduced Visual Press Support (powered by SightCall), our customers were blown away because they never have experienced such an easy, unique and simple way of communicating with our service technicians. Visual Press Support helped us to increase the first time rate and dramatically decrease the case resolution time."

- Thomas Göcke, Head of Digitalization & Marketing for Koenig & Bauer

SightCall for Salesforce Service Cloud

Transform your field operations with a perfect blend of the world's #1 Visual Support Technology and #1 CRM for Service.

SightCall for Salesforce Service Cloud

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Free Visual Support for COVID-19 Mitigation on Salesforce AppExchange