Empower your agents and enhance customer journeys with visual service support from SightCall
Add visual assistance to improve CX and outcomes, while empowering your agents to see what your customers see. Provide automated visual self-service guidance and deliver more personalized experiences and more efficient solutions with SightCall VISION.
"We knew we could solve so many problems if we could just see what the customer could see. Using SightCall eliminates barriers of knowledge and different terminology so we can quickly help customers."
- Emily Forero Operations Manager and Data Analyst, iFit Health and Fitness Learn More
SightCall’s cutting-edge Generative AI solutions seamlessly integrate into your customer service journeys delivering efficiency, accuracy, and insight to your customers and agents.
If you’ve already built an omnichannel experience for your customers, you need a visual support tool that fits into your process. SightCall video sessions can be initiated via SMS, email, chatbot, app or embedded link, making it easy for you to escalate any customer conversation to a SightCall session, with or without an app download.
Keep your current CRM and Agent Console, create your own experience leveraging SightCall APIs, or use SightCall in standalone mode. The choice is yours, and we’re here to make it easy.
