3/5/2020

COVID-19 and Visual Assistance

Thomas Cottereau's profile picture
Thomas Cottereau CEO

A Message from the CEO

Customers and Partners,

Over the past several weeks, COVID-19 has made a significant impact on our customers, partners and employees. As companies heed the advice of global and national health organizations, we are seeing a significant number of corporate travel bans, as well as a growing virtualization of tradeshows. Internally we have received a number of inquiries from those of you who have technicians and agents that are concerned about being deployed to the field.

Please note that SightCall is here to help customers who are concerned about employee safety, customer service and business continuity in the wake of this uncertainty. We will work with you quickly, and by any means necessary, to ensure that you keep employees safe and minimize unnecessary deployments to the field. If you need our support, additional training, or access to emergency licenses, please contact your SightCall SE for additional information. If you’re not currently under contract with SightCall, please contact bizdev@sightcall.com. The onboarding can happen in one business day, and we’ll do our best to help your current situation.

On Friday, March 6th, Gartner will be offering a complimentary webinar on Pandemic Planning and Briefing. Gartner Expert, Jim Mello, will provide steps for emergency preparedness, crisis management solutions and the power of technology to assist operations during pandemics. To learn more, please register here.

For a list of other external data sources providing timely COVID-19 status updates, visit the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), and the European Centre for Disease Prevention and Control (ECDC).

Sincerely,

Thomas Cottereau
CEO at SightCall

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