WebRTC For Video Support and Field Service

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Web-Based Support with No App Download

SightCall’s powerful visual assistance platform empowers remote experts to provide live video guidance within a web browser. Reduce the friction of delivering support by eliminating the need to install an app. Using WebRTC remote technicians and customers can receive interactive remote guidance with advanced support tools and no download.

WebRTC Visual Support

No Software Download

Join visual support sessions from a web browser without installing any software or plugins.

Mobile & Desktop Browsers

Receive visual support on preferred device through mobile and desktop browsers.

Firewall Traversal

Easily connect from even secure networks with automatic NAT and firewall traversal.

Customizable

Deliver a seamless experience designed to match your brand.

Visual Assistance on Your Preferred Device

SightCall allows experts, technicians, and customers to connect using virtually any device including desktop, mobile, browser, and wearable devices. Broad device support enables the right level of service to be delivered for each unique situation.

Want to learn how SightCall with WebRTC can help you deliver better service?

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Further Reading

4/20/2020 Should You Use WebRTC For Customer Support?