The most advanced digital process automation solution for visual, self-guided work execution
SightCall Digital Flows takes service to the next level with a digital process automation solution that can digitize any manual process to improve efficiency and reduce manual error. Transform how you deliver services to customers with a flexible, integrated solution that can operate anywhere your services are in need. Empower customers and technicians to easily complete complex procedures with informative on-screen instructions, powered by AI and AR technology.
One of the world’s largest oil and gas exploration companies needed to standardize its processes and create auditable reports for maintenance and repair tasks in remote, high-risk locations. To meet this need, the company has bolstered the remote operations and digital service solutions it offers customers with visual assistance and digital process automation from SightCall.
Gain access to the full power of mobile devices with iOS and Android apps
Use flows to connect multiple systems, bringing any data into a flow in real-time
Use custom trained AI models to detect objects or model types in real-time
Escalate flows to video calls with native integration to SightCall’s video solution
Synchronize data captured during flows with your CRM or FSM
Connections are not required to capture data in zero network locations
Capture GPS coordinates to ensure users are in the correct location
Tailor the look and feel of each flow to your specific brand
Easily find device information by utilizing barcode scanning technology
Document status with photo and video capture
Input data by using mobile device camera to scan text
Collect data from users through customizable web forms
SightCall Digital Flows can modernize work procedures and customer journeys within your service organization. Our team of digital transformation experts can assist you with converting your business with digital process automation.