SightCall customers can now enjoy an improved Salesforce CRM experience with SightCall Visual Support for Salesforce – now in Salesforce Lightning.  Leveraging new API capabilities provided by Salesforce, the same, reliable SightCall experience is now enhanced with:

  • Automatic synchronization between the SightCall app and a case opened in the Lightning Console.
  • HD photos taken during the video call will be saved directly to the activity screen for fast access
  • Lightning auto-provisioning mode allows automatic activation and deactivation of users

With SightCall Visual Support for Salesforce, enterprises can start today with augmented reality-powered video support. No additional integration is required. See SightCall in the Salesforce App Exchange here. Learn more here.