Power and Utilities organizations require proven technologies that can contend in rugged and volatile work environments. SightCall keeps pace with your technicians, empowering them to reduce equipment downtime with visual assistance that is secure, device-agnostic and adaptable to changing network conditions. Improve service delivery, decrease operating expenses and maximize reliability with a visual support platform you can trust.
The financial impact of equipment downtime can reach hundreds of thousands within a week. SightCall alleviates costs by giving technicians visual tools that enable them to identify and address technical issues faster than before. With a clear line of vision on issues in the field, your service organization can keep equipment online and reduce unnecessary truck rolls, providing increased profit margins and a key competitive differentiator.
Our success is driven by your passion for improving your service experience. Together we are revolutionizing the way technicians interact and improve service delivery with greater efficiency.
"SightCall has enabled us to realize new efficiencies and digitally transform processes that previously required manual solutions. The ability to see and diagnose remote issues allows us to leverage data that informs valuable processes including training, quality inspection, support and investigation. This ultimately leads to a better work environment for employees and higher service availability for customers."
- Arnaud Banner, Technical and Innovation Director at Omexom
