Click here to watch our previously recorded Digital Flows Webinar.
SightCall is building on the success of our leading AR-powered Visual Assistance platform by offering a new digital process automation solution: SightCall Digital Flows.
Automation is changing the way work gets done, and in turn how field service and customer service organizations scale and transform their workforces. SightCall Digital Flows is an advanced digital process automation solution that delivers visual step-by-step guidance to users on any mobile device and integrates into any CSM or FSM system.
By following a customized Digital Flow, technicians can easily complete their work and collect information in a convenient manner, reducing burdensome administrative tasks. Procedures such as manuals, maintenance instructions, inspection checklists, and more are delivered within a Digital Flow to increase accuracy, efficiency, safety, and compliance.
Customer procedures can also be delivered via Digital Flow so customers perform self-service, maintenance, troubleshooting, product setup, and other routine tasks.
