Global SDR Manager

SightCall is the leading global cloud platform transforming industries with live video. In a connected mobile-first world, businesses leveraging SightCall have the ability to see what their customers see and guide them remotely in real-time. Our solution provides a complete set of API’s, SDK’s, and out-of-the-box apps that enhance enterprise processes for organizations such as Allianz, Koenig & Bauer, Kraft Heinz, GE Healthcare and Bosch. As a global business, SightCall’s offices span across Paris (Main), San Francisco (HQ), Frankfurt, London, New York and Singapore. Although we’re a growing company, we continue to cherish the start-up culture with a hands-on approach ensuring our customers come first! This role is based in the US.

What you’ll be doing:

As the Global SDR Manager, you will spend most of your time meeting, supporting, optimizing and coaching SightCall’s global team of SDRs. You will be creating, measuring and reviewing the effectiveness of all SDR campaigns, reporting into the North American and ROW Marketing Managers.

• Help recruit, train and optimize our global team of SDRs responsible for inbound and outbound sales engagements
• Manage and help establish metrics and help the team improve by understanding their performance
• Work closely with Sales and Marketing to improve early-stage opportunity management and qualification process
• Create highly compelling communication and messaging for outbound campaigns for our global team of SDRs, including email, letter and social media copy
• Oversee and optimize the usage of all SDR tools, including Outreach, ZoomInfo and LinkedIn Sales Navigator as well as identify any new tools for investment
• Work closely with Sales and Marketing leadership to ensure success of SDR campaigns and alignment with wider Sales and Marketing campaigns
• Work closely with our global Marketing Managers and HR team on creating and implementing effective onboarding plans and training schedules for global SDRs
• Create a fun, high energy and collaborative environment for our global team of SDRs

What you’ll bring to the table:

There isn’t a standard mould for who we hire, but there are common qualities each member of our high-performing team possesses:

• Open to feedback and constantly looking for ways to improve
• Genuinely curious and excited with a desire to ask questions and learn new things
• Able to grasp complex technical concepts with our help
• Creative, self-disciplined, organized and passionate about sales, marketing and technology
• Driven to succeed while always being a team player
• A self-starter who is highly motivated

Required Skills and Qualifications:

• Bachelor’s degree or equivalent
• At least 4+ year of sales experience, preferably in SaaS technology
• At least 2+ year of sales management experience
• Strong written communication skills
• Proficient in using Salesforce CRM, Outreach, ZoomInfo and LinkedIn Sales Navigator

Preferred Skills and Qualifications:

• Prior experience as an SDR with a track record of achieving goals
• Some marketing experience is preferred

What we’re offering:

• The role will be compensated on a mix of base salary and sales commission based on SDR team performance.
• Competitive base pay
• Flexible working