Blog posts about Salesforce solutions

SightCall Presents Chatbot at Dreamforce 2019

Dreamforce, the world's largest software conference, is happening this week in San Francisco. In its 17th year, Dreamforce is bringing an unprecedented lineup of speakers including President Barack Obama, Tim Cook, Megan Rapinoe, and Deepak [...]

SightCall Announces SightCall Video Assistance Chatbot on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace

SightCall enables customers to escalate chatbot conversations to live visual support sessions for faster problem resolution. SAN FRANCISCO, CA, November 15, 2019 - SightCall today announced it has launched SightCall Video Assistance Chatbot on Salesforce [...]

SightCall Visual Support Now Available for Salesforce Lightning

SightCall customers can now enjoy an improved Salesforce CRM experience with SightCall Visual Support for Salesforce - now in Salesforce Lightning.  Leveraging new API capabilities provided by Salesforce, the same, reliable SightCall experience is now enhanced [...]

2017 – Year in review

  2017 was an amazing year. We had exponential growth in the number of customers who adopted the SightCall service across their multiple businesses with celebrated success in high customer satisfaction. The number of video [...]

Video Chat for Salesforce Service Cloud®

Update: SightCall released a package for Salesforce Service Cloud® that natively adds live video support to the Live Agent Console. Salesforce's customers can request access to the package at Since the recent launch of the [...]