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2017 – Year in review

  2017 was an amazing year. We had exponential growth in the number of customers who adopted the SightCall service across their multiple businesses with celebrated success in high customer satisfaction. The number of video [...]

The 2017 Graham Bell Award goes to SightCall at the 2017 SPIFFY awards Ceremony

SightCall, the global AR video assistance leader, is proud to be recognized as a pioneering company by the Service Provider Innovation Forum (SPIF) at the 10th Annual SPIFFY Awards held at TC3 Summit. Since 2001, [...]

How AR Video Assistance is transforming Insurance now

A bit of history Transforming a business process in an industry dating back 2 millennia Before Christ can be challenging. Then much later, in fact some 3.5 millennia later the catalyst occurred creating modern insurance; [...]

AG Insurance Claims Director Interviewed On Video Claim Expertise

After a couple of month running the video claim expertise in Belgium, Eric Renders, Director of Claims at AG Insurance was interviewed in a Belgium TV show called "On n'est pas des pigeons" (We are [...]

Augmented Reality in Field Service

Field Service (FS) digital transformation commenced with replacing paper by digital documents, and moved forward into improving the dispatch process. FS software from companies including ServiceMax, ClickSoftware, ServicePower, and others have done a great job [...]

Remote Expertise Drastically Reduces Claims Settlement Time

SAN FRANCISCO, CA, JANUARY 11, 2016 - By using new digital technologies, AG Insurance can drastically reduce the time required to complete claims. In many cases, home damage appraisals can be handled remotely via an [...]

Insurance Leaders Embrace the Unified Estimate and Video Claims Experience Provided by SightCall + Symbility to Transform the Claim Process

SAN FRANCISCO, CA, OCTOBER 20, 2016 - SightCall Inc., a global provider of video claims software for insurance announces that two major insurance carriers and Cunningham Lindsey, a third party claims administrator selected SightCall as [...]

IDC Sees Video Communications PaaS as a Transformative Technology For Many Industries

In the last Mark Winther’s IDC report, named U.S. Video Communications Platform as a service, Forecast 2016-2020 a very interesting new category was created. Mark, who is a seasoned group VP and consulting partner at [...]

SightCall Announces Partnership to Bring Live Video and Remote Guidance to Symbility’s Claims Management Solution

SAN FRANCISCO, CA, JUNE 14, 2016 - SightCall Inc., a global software company transforming industries with live video and remote guidance is pleased to announce that it has signed a strategic agreement with Symbility Inc. [...]

Removing Roadblocks to Processing Claims

Insurance policies provide great value to policy holders, but insurance companies fail when they communicate with their customers. Their failure is the result of insurance companies not engaging with their customers. There are typically three [...]