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SightCall Presents Chatbot at Dreamforce 2019

Dreamforce, the world's largest software conference, is happening this week in San Francisco. In its 17th year, Dreamforce is bringing an unprecedented lineup of speakers including President Barack Obama, Tim Cook, Megan Rapinoe, and Deepak [...]

How To Use Chatbots For Field Service

Millions of consumers interact with chatbots on a daily basis without even noticing. They greet us when we browse websites, assist us when we give verbal commands to our smart devices, upsell us when we [...]

SightCall and Tokio Marine Announce Partnership

SightCall, the world’s leading AR-powered visual support platform, and Tokio Marine & Nichido Fire Insurance Co., Ltd(hereinafter “TMNF”, Japan’s largest property/casualty insurance group, are pleased to launch AR-powered video claims in Japan. With this partnership, [...]

Is AI In Your Roadmap?

Artificial Intelligence (AI) is a technology that uses computer algorithms to replicate the human ability to learn and make predictions. In field service, AI is poised to streamline business processes, helping organizations realize increased workforce [...]

Engaging the Gig Economy for Field Service Excellence

Across North America and Europe, over 150 million workers have taken up careers as independent contractors. Much of this growth can be attributed to the Uberization of our society, where ride-hailing and task-oriented service platforms [...]

The 5 Sustainability Opportunities for Service Execution

Companies that are committed to sustainability are increasingly efficient, use fewer resources, create less waste to generate a unit of revenue, and produce higher returns on investment. In fact, Aberdeen found that nearly half of the Best-in-Class [...]

Koenig & Bauer Focuses on Customer-Centricity with Visual Support

Manufacturing leader Koenig & Bauer is solving up to 80% of service cases with remote maintenance. Their enhanced remote service package includes Visual Press Support, powered by SightCall, which brings modern augmented reality technology directly [...]

Reduce Medical Device Downtime with AR-Powered Visual Assistance

Medical device manufacturers, healthcare organizations and operators are tasked with keeping their assets working efficiently, while reducing the cost of maintenance and time-sensitive repairs. This is a constant challenge considering the ever-increasing demand for state-of [...]

Register for SightCall and ServiceMax Webinar

SCALE YOUR WORKFORCE & DELIVER SUPERIOR CUSTOMER EXPERIENCE WITH AR-POWERED VISUAL ASSISTANCE Scaling the workforce is a real challenge that service organizations are facing today. While experienced workers are retiring, it is increasingly challenging to attract [...]

Groupama Video Assistant app wins Innovation Awards

Groupama, the second largest mutual insurance provider in the world, has been honored for their innovative Groupama Video Assistant app - powered by SightCall. The app enables real-time audio and video communication between insurance experts [...]