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About Katie Smart

Katie Smart is the Manager of Global Marketing Communications for SightCall. She is passionate about helping companies tell compelling brand stories, and believes augmented reality powered video assistance is the future of brand-to-consumer communication.

SIGHTCALL UND B. BRAUN DIGITALISIEREN DIE HÄMODIALYSEBEHANDLUNG ZU HAUSE MIT LIVE-VIDEOUNTERSTÜTZUNG FÜR PATIENTEN

SightCall und B. Braun haben heute den erfolgreichen Einsatz von Live-Video-Unterstützung bei der digitalen Transformation der häuslichen Hämodialyse angekündigt. Der Videoservice ist für Patienten des neuen Heimdialysekonzepts "Daheim" von B. Braun verfügbar und basiert auf [...]

SightCall and B. Braun Digitize Home Hemodialysis Treatment with Live Video Support

B. Braun Dahiem service experts are now using remote visual assistance to guide patients through home hemodialysis treatment using SightCall Visual Support for Salesforce Lightning. SightCall and B. Braun today have announced a successful deployment [...]

CORE HEALTH & FITNESS STRENGTHENS CUSTOMER EXPERIENCE WITH AR-POWERED VIDEO ASSISTANCE

SAN FRANCISCO (FEB 12, 2019)– SightCall, the global leader in remote visual support, is pleased to announce a partnership with Core Health & Fitness, an industry leader in commercial fitness products, to provide AR-powered live [...]

SightCall helps Salesforce Digitize Home Hemodialysis Treatments for B. Braun

In 2018, Salesforce and B.Braun began a partnership that relied on SOS. When SOS was discontinued, Salesforce turned to SightCall to provide the visual assistance technology that B. Braun needed. Today, SightCall and B. Braun [...]

Register for SightCall and ServiceMax Webinar

SCALE YOUR WORKFORCE & DELIVER SUPERIOR CUSTOMER EXPERIENCE WITH AR-POWERED VISUAL ASSISTANCE Scaling the workforce is a real challenge that service organizations are facing today. While experienced workers are retiring, it is increasingly challenging to attract [...]

Groupama Video Assistant app wins Innovation Awards

Groupama, the second largest mutual insurance provider in the world, has been honored for their innovative Groupama Video Assistant app - powered by SightCall. The app enables real-time audio and video communication between insurance experts [...]

SightCall Visual Support for Salesforce Lightning Released

SAN FRANCISCO, Dec 12, 2018 -- SightCall, a leading Augmented Reality Video Assistance platform, announced today the release of SightCall Visual Support for the Salesforce Lightning Platform on Salesforce AppExchange. SightCall now supports Lightning Console [...]

SightCall Visual Support Now Available for Salesforce Lightning

SightCall customers can now enjoy an improved Salesforce CRM experience with SightCall Visual Support for Salesforce - now in Salesforce Lightning.  Leveraging new API capabilities provided by Salesforce, the same, reliable SightCall experience is now enhanced [...]

Live Video Claims Survey: Your Customers Have Spoken!

Do you offer live video claims? If not, prepare to be disrupted. SightCall recently commissioned an independent survey of over 500 U.S. insurance customers to gauge their interest and willingness to participate in live video [...]

SightCall Visual Support Provides Innovative Customer Experience for Somfy

Somfy Customers Receive Best-in-Class Support With Remote Guided Video Calls SAN FRANCISCO, CA (JUNE 26, 2018) – SightCall, the global leader in remote visual support, has announced a partnership with Somfy, the leading home automation manufacturer [...]