The Salesforce Dreamforce® 2014 conference is one of the most anticipated conferences of the year. Dreamforce® 2014, which boasts a speaker list that includes Hillary Clinton, Tony Robbins and Marc Benioff, plenty of sessions that cover everything from sales to customer service and a Bruno Mars concert, we are definitely in for a week to remember. Dreamforce,® Be sure to roam the floor of the Dreamforce® convention expo, network like crazy and soak in all that Dreamforce® has to offer. We’ll see you in San Francisco!
SightCall Provides an Amazon Mayday - Salesforce® SOS Solution in the AppExchange® Today!
This year at Dreamforce® you’re going to hear a lot about Salesforce® SOS, which provides a mobile experience similar to Amazon Mayday. Amazon Mayday demonstrated very clearly the value of one-touch video customer service. Video customer support enables agents to provide a higher level of care, close calls faster, and reduce shopping cart abandon rates. Although Salesforce® SOS is still in prototype, a full featured desktop and mobile video support solution for customer service is available in the AppExchange® from SightCall® today (click here for more).